24x7 Service Desk Support

Improving services whilst reducing operational costs & complexity

Overview

Technical support available 24x7x365

Having IT professionals readily available is important in ways that go beyond just being convenient. Waiting for someone to resolve problems, answer questions, or provide onsite support leads to lost productivity, which hurts profitability. It can also lead to frustrated employees, who might try to fix a glitch themselves and inadvertently turn a minor issue into a major problem.

With our help desk and onsite support services, you do not have to wait. We will be there when you need us.

Find out more

Tong System’s IT Support services provide you with:

24-hour support - we’ll solve your IT issues quickly and effectively whenever you call.
Network monitoring - we immediately address any irregularities that occur to your networks and systems.
Expert advice - on IT planning procurement and implementation.
Onsite Support - We can send technicians to you when you need them the most.

The effective management of all IT operations can ensure the smooth running of an organization.

SERVICES WE PROVIDE

Other IT Services & Solutions

Operational Excellence

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Continuous Improvement

Our staff constantly trains to stay on top of emerging trends.

Innovative Solutions

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Certified Experts

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Targeting and Positioning

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Personal Approach

We pride ourselves in knowing our customers and treating them like family.

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Having someone with a deep and broad understanding of technology on your side can make the difference between your business thriving and simply surviving.

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